Introducing CustomAgents

Experience Smart, Business Integrated WhatsApp

Stop losing money to manual workflows. CustomAgents transforms your existing messaging into intelligent business automation.

Critical Process Inefficiencies:
📦 Supply Chain
⏱️ 45 min per vendor inquiry
🚛 Logistics
📱 Manual dispatch coordination
📋 Inventory
❌ 15% stock level errors
🏭 Warehouse
📄 Paper-based workflows
🎧 Support
🔄 Information duplication
📢 Marketing
📊 Disconnected data flows

Smart, Business Integrated WhatsApp Solution

AI-powered agents that turn every WhatsApp message into intelligent, automated business workflows across your entire organization.

AI

CustomAgents Business Agent

Online • Business Process Automation

🛒 Intelligent Order Processing
Hi! I need 100 units of SKU-A1234 delivered to downtown warehouse by Friday 2 PM. This is urgent for our biggest client.
2:15 PM
✅ ORDER CONFIRMED!

📦 100 units SKU-A1234 ✓
💰 $4,750.00 (VIP discount applied)
🚚 Friday 2PM delivery ✓
📍 Downtown warehouse ✓

Order #ORD-7841 created | Warehouse notified
✓ ERP • Inventory • Logistics
2:16 PM
🚀 IMPACT: 60 seconds vs 45 minutes manually. Zero errors. Client secured.
🚨 Proactive Crisis Management
🚨 SUPPLY CHAIN ALERT

Vendor ABC delayed shipment #SH-5521 by 48 hours
⚠️ Affects 15 orders worth $127,000

I've found 3 alternative suppliers. Recommend XYZ Corp for same-day delivery.
Monitoring • Analysis
8:30 AM
Proceed with XYZ Corp and notify customers
8:32 AM
✅ CRISIS RESOLVED!

🏭 XYZ Corp confirmed delivery
📧 15 customers notified
💰 5% cost reduction negotiated
🎯 Zero delays for customers
✓ CRM • Procurement • Communications
8:35 AM
💰 IMPACT: $127k orders saved. Crisis resolved 80x faster.
🎧 Intelligent Customer Support
Johnson Industries threatening to cancel $250k contract over late delivery. Help!
11:45 AM
📋 CUSTOMER ANALYSIS:
🏢 Johnson Industries - VIP (3 years)
💰 $250k annual / $750k lifetime value
📦 Order delayed 4 hours due to warehouse error
🎯 Compensation: 15% discount authorized
CRM • Order Tracking
11:46 AM
Customer accepted! Contract saved!
11:52 AM
💎 IMPACT: $250k contract saved. 7-minute resolution. Relationship strengthened.

Business Communication Challenges

Businesses struggle with fragmented communication channels and inefficient processes, leading to critical operational challenges:

Unstructured Communication

Business information gets lost across fragmented channels like messaging apps, emails, and calls, with no centralized organization or searchability.

Manual Process Management

Employees waste hours on repetitive tasks across disconnected systems, from data entry to follow-ups, with no automation or integration.

Compliance & Governance Risks

Informal messaging channels lack proper oversight, documentation, and standardization, creating significant business and regulatory vulnerabilities.

Business Communication Performance
Last Updated: Today

Response Time

!
65%
↑ 12% vs last month
0% Target: 15% 100%

Data Entry Errors

!
47%
↑ 8% vs last month

Compliance Violations

!
38%
↑ 15% vs last month

Customer Satisfaction

!
-12%
↓ Declining trend

Transform Your Business Operations with CustomAgents

Experience how our AI-powered WhatsApp automation handles complex business scenarios in real-time, delivering immediate results and significant cost savings.

🛒 Automated Process Orchestration

AI-powered workflows guide users through complex business processes seamlessly

I need 50 units of SKU-A1234 delivered Friday
2:15 PM
✅ Order confirmed!

📦 50 units SKU-A1234
💰 $2,475.00
🚚 Friday delivery

Order #ORD-7841 created in your ERP
2:15 PM
✨ AUTO-MAGIC: Smart validation, inventory check, pricing optimization, ERP integration
Business Impact
Streamlined order processing reduces handling time by 95%. Complete elimination of manual data entry errors.

📄 Intelligent Document Handling

Extract and validate information from any document instantly

Process this supplier invoice
10:30 AM
📸 [Invoice Photo]
10:30 AM
Invoice processed! ✅

Supplier: ABC Corp
Amount: $5,250.00
Due: June 15

⚠️ Price variance detected: 5% above PO. Flagged for approval.
10:31 AM
✨ AUTO-MAGIC: Advanced OCR, data validation, PO matching, compliance checks
Business Impact
95% faster document processing with intelligent validation. Automated compliance and error detection.

🔧 Enterprise System Integration

Seamlessly connect WhatsApp with your business systems

🚨 ALERT: Machine #3 vibration anomaly detected

⏰ Predicted failure: 7-10 days
💰 Downtime cost: $8,000
🔧 Maintenance cost: $350

Should I schedule maintenance?
8:15 AM
Yes, schedule for this weekend
8:17 AM
✅ Maintenance scheduled:

📅 Saturday 9 AM
👷 Tech team notified
📦 Parts ordered
🎯 Potential savings: $7,650
8:17 AM
✨ AUTO-MAGIC: CRM update, ERP integration, maintenance scheduling, team notifications
Business Impact
Unified system integration prevents costly breakdowns and streamlines operations across platforms.

The Intelligence Behind Our Agents

Experience how our intelligent agents transform WhatsApp into a powerful business automation platform through real-world scenarios.

Global Logistics Co.

Document & Integration Intelligence

Process complex documents and seamlessly integrate with your business systems

Can you help process these shipping documents?
2:15 PM
📎 container_manifest.pdf
📎 customs_declaration.jpg
📎 bill_of_lading.pdf
2:15 PM
I'll process these shipping documents for you.
2:16 PM
✅ Documents analyzed:

• Container Manifest: 40ft container, 2500 units
• Customs Declaration: HS Code 8471.60
• Bill of Lading: BOL #SH29384

⚠️ Alert: Customs declaration is missing consignee tax ID

Would you like me to:
1. Generate updated form with tax ID
2. Contact customs broker
3. Put shipment on hold
2:16 PM
Generate the updated form please
2:17 PM
📄 Updated customs declaration generated
[Preview of filled form with highlighted changes]

I've also:
• Notified logistics team
• Updated shipment status in TMS
• Scheduled customs submission

Need anything else with these documents?
2:18 PM

Key Features

  • Multi-document processing & validation
  • Automated form generation & filling
  • Real-time system integration
  • Smart workflow orchestration
Business Impact

Reduces document processing time by 85% while ensuring 99.9% accuracy. Seamless integration with TMS, ERP, and customs systems saves 40+ hours per week.

Supply Chain Solutions

Workflow & Decision Intelligence

Optimize complex business decisions and automate process workflows

We have a rush order from ACME Corp but our usual supplier can't deliver in time
10:30 AM
Let me help optimize this situation.
10:30 AM
📊 Options analyzed:

1. Alternative Supplier XYZ
• Cost: +15% ($4,500 extra)
• Delivery: Next day
• Quality: Verified supplier

2. Split Order Approach
• Regular supplier: 60% (standard cost)
• Express supplier: 40% (+20% cost)
• Total extra: $2,800

3. Expedited Shipping
• Same supplier
• Extra cost: $6,000
• Delivery: Uncertain

📈 Recommendation: Option 2 - Split Order
• Lowest risk profile
• Cost-effective
• Maintains supplier relationship

Should I proceed with this solution?
10:31 AM
Yes, go ahead with the split order
10:32 AM
🎯 Order split and processed:
• PO-2023-A: 600 units (regular delivery)
• PO-2023-B: 400 units (express delivery)

[Order summary card with timeline visualization]

Both suppliers confirmed. Tracking updates will be sent automatically.
10:33 AM

Key Features

  • Multi-criteria decision analysis
  • Risk assessment & mitigation
  • Automated order processing
  • Real-time supplier coordination
Business Impact

Reduces decision-making time by 75% while improving order fulfillment rates to 98%. Automated workflows save 20+ hours per week in procurement.

Logistics Performance Analytics

Analytics & Insights Intelligence

Transform data into actionable insights for better business decisions

How's our logistics performance this month?
3:15 PM
Analyzing your logistics data...
3:15 PM
📊 Performance Dashboard:
[Visual chart showing key metrics]

Key Findings:
📈 On-time Delivery: 94% (+3%)
📉 Shipping Costs: $45k (-12%)
⚠️ Returns Rate: 2.8% (above target)

[Interactive chart showing trends]

Would you like to:
• View detailed breakdown
• Get cost-saving recommendations
• Analyze returns pattern
3:16 PM
Show me the returns pattern
3:17 PM
📉 Returns Analysis:
[Heat map showing returns by region/product]

Top 3 Return Reasons:
1. Packaging damage (45%)
2. Delivery delays (30%)
3. Wrong specifications (25%)

[Before/After simulation with suggested fixes]

I can draft an action plan to address these issues. Should I proceed?
3:18 PM

Key Features

  • Real-time performance analytics
  • Interactive data visualizations
  • Pattern recognition & analysis
  • Actionable recommendations
Business Impact

Enables data-driven decisions that reduce operational costs by 18% and improve customer satisfaction scores by 25%.

Smart Planning Solutions

Predictive & Planning Intelligence

Anticipate future needs and optimize resource allocation

🚨 INVENTORY ALERT

Based on current sales trends and historical data, we predict stock-out risk for these items in the next 15 days:

1. Product A-123: 85% risk
2. Product B-456: 72% risk
3. Product C-789: 65% risk

Would you like to see the analysis or generate purchase orders?
9:00 AM
Show me the analysis first
9:01 AM
📊 Demand Forecast Analysis:
[Interactive forecast visualization]

Key Factors:
• 40% increase in order volume
• Upcoming holiday season
• Supplier lead time: 7-10 days

Recommended Actions:
1. Order 500 units of A-123 now
2. Schedule B-456 for next week
3. Review C-789 pricing strategy

Estimated cost impact: +$12,000
Potential lost sales if no action: $45,000
9:02 AM
Proceed with the recommendations
9:03 AM
✅ Actions initiated:

1. PO-2023-789 created for A-123
• Quantity: 500 units
• Delivery: Express shipping
• ETA: Next Tuesday

2. B-456 order scheduled for Monday
3. Pricing review meeting set for Thursday

[Timeline of scheduled actions]

I'll monitor the situation and keep you updated.
9:04 AM

Key Features

  • Advanced demand forecasting
  • Risk assessment & mitigation
  • Automated inventory optimization
  • Proactive alert system
Business Impact

Enables real-time business process integration across previously disconnected systems, reducing manual data entry by 90% and process errors by 85%.

Customer Success Team

Conversational AI Intelligence

Natural, context-aware interactions that understand and adapt to user needs

What's the status of my recent orders?
11:30 AM
I see you have 3 recent orders, Sarah. Let me summarize their status:

1. Order #45678 (placed yesterday)
📦 Processing - Ships tomorrow

2. Order #45679 (placed last week)
🚚 In transit - Arrives Thursday

3. Order #45680 (placed 2 weeks ago)
✅ Delivered - Signed by John

Would you like tracking details for any specific order?
11:31 AM
Yes, the one arriving Thursday
11:32 AM
Here are the details for Order #45679:

📍 Current Location: Chicago Distribution Center
🕒 Last Update: 1 hour ago
📅 Delivery: Thursday, 2-4 PM

[Interactive tracking map]

I notice this is a large furniture order. Would you like me to schedule assembly service as well?
11:33 AM

Key Features

  • Context-aware responses
  • Natural language understanding
  • Proactive suggestions
  • Multi-turn conversations
Business Impact

Handles 80% of customer queries automatically while maintaining a 94% satisfaction rate. Reduces response time from hours to seconds.

CustomAgents Agents

CustomAgents solutions tailored for specific industry challenges

Customer Support Agent

Handles customer queries, guides troubleshooting, and integrates with CRM systems for seamless support.

Conversational Process Document
Learn More

Sales & Onboarding Agent

Qualifies leads, guides through sales processes, and integrates with CRM platforms for seamless conversion.

Conversational Process Document
Learn More

Procurement Agent

Manages RFQs, collects vendor bids, coordinates approvals, and maintains audit trails for procurement.

Process Document Decision
Learn More

Field Service Agent

Guides technicians through repair procedures, schedules service, and maintains documentation.

Process Document Connective
Learn More

HR & Employee Onboarding

Answers employee FAQs, guides onboarding, and integrates with HR systems for documentation.

Conversational Process Document
Learn More

Compliance & Audit Agent

Ensures regulatory compliance, validates data, and maintains detailed audit trails for verification.

Process Document Analytical
Learn More

Logistics & Dispatch

Orchestrates dispatches, coordinates with drivers, and monitors real-time locations of shipments.

Process Connective Predictive
Learn More

Event Management Agent

Coordinates event logistics, manages schedules, facilitates attendee communication, and provides real-time updates.

Conversational Process Connective
Learn More

Warehouse Management

Guides warehouse staff, processes shipping documents, and validates inventory against records.

Process Document Analytical
Learn More

How It Works

1

User Interacts

Customer sends message via WhatsApp (text, voice, or image) just as they normally would

2

AI Understands

Agent interprets intent using NLP, document processing, and contextual awareness

3

Process Executes

Workflow runs with backend system integrations to ERP, CRM, and other platforms

4

Proactive Follow-up

System initiates next steps based on business rules, with human oversight when needed

Industries We Serve

CustomAgents solutions tailored for specific industry challenges

Agriculture & Food

Corporate Training

Marketing Automation

Manufacturing

Financial Services

Healthcare

Logistics & Supply Chain

Professional Services

Business Impact

Efficiency Gains

70%

Average reduction in process handling time for automated workflows

Cost Reduction

40%

Typical decrease in operational costs for WhatsApp-enabled processes

Compliance Improvements

95%

Compliance accuracy for regulated processes with validation intelligence

Customer Experience

4.8/5

Average customer satisfaction rating for CustomAgents interactions

Implementation Journey

Our structured approach ensures a smooth transition to CustomAgents business processes.

1

Discovery & Assessment

We analyze your current WhatsApp usage patterns and identify key processes for intelligence augmentation.

2

Agent Configuration

Our team configures CustomAgents Agents with the specific intelligence types required for your business processes.

3

System Integration

We connect your WhatsApp processes with existing enterprise systems like CRM, ERP, and document management platforms.

4

Testing & Optimization

Rigorous testing ensures your CustomAgents Agents perform as expected, with optimization for process efficiency.

5

Deployment & Training

Launch your CustomAgents Agents with comprehensive training for users and administrators.

6

Ongoing Enhancement

Continuous monitoring and enhancement of your intelligent WhatsApp processes based on usage patterns and business needs.

Start Your Journey

The CustomAgents Difference

Feature Traditional WhatsApp Basic Chatbots Our Platform
Intelligence None Basic rule-based responses ✓ Multi-level AI with 7 intelligence types
Process Automation Manual workflows Basic single-step automation ✓ End-to-end process orchestration
Document Processing Manual data entry Basic form handling ✓ Intelligent extraction with validation
Enterprise Integration None Limited API connections ✓ Seamless multi-system integration
Analytics & Reporting None Basic usage metrics ✓ Advanced business intelligence
Compliance Management Manual tracking Basic logging ✓ Automated audit trails and validation

Success Stories

The Document Processing Agent has completely transformed our production documentation workflow. What used to take our team 4 hours daily now happens automatically, and our compliance team loves the detailed audit trail.

Jane Smith
Jane Smith

Operations Director, Global Manufacturing

Our field technicians now complete service documentation in half the time using the Field Operations Agent. The ability to validate information in real-time has virtually eliminated errors and improved customer satisfaction by 35%.

Robert Johnson
Robert Johnson

Field Service Manager, TechCorp

The Procurement Agent has streamlined our supplier management process completely. By automating RFQ distribution and bid comparison, we've reduced procurement cycle time by 60% and identified 15% in cost savings opportunities.

Maria Rodriguez
Maria Rodriguez

Supply Chain Director, FoodProcessors Inc.

Read Full Case Studies

Our Technology Platform

Enterprise-Grade Infrastructure

Our platform is built on a secure, scalable foundation that integrates seamlessly with your existing systems while maintaining the highest standards of data protection.

Cloud-Native

Highly available with auto-scaling

Enterprise Security

SOC 2 compliant with E2E encryption

Open API

Flexible integration with any enterprise system

Meta Partner

Direct access to WhatsApp Business API features

Technical Overview
Business Users WhatsApp Users WhatsApp Business API CustomAgents Core Platform Security • Workflow • Analytics • Compliance Intelligence Layer Conversational Process Document Analytical Predictive Connective Enterprise Integration Layer CRM • ERP • ITSM • HR • Document Management • Custom Systems

Calculate Your ROI

See how much your business could save by implementing CustomAgents automation

CustomAgents ROI Calculator

Your estimated annual savings with CustomAgents:

$278,500

Results include labor cost savings, error reduction, and process efficiency gains

Ready to Transform Your WhatsApp Business Processes?

Take the first step toward intelligent automation with our Smart WhatsApp Agents.

Request a Demo Book a Consultation Download Capability Brief